Working with clients to maximise claims payouts

When the call comes that there's been a fire our systems snap into action.   

When such a call came from our client we attended site immediately whilst simultaneously arranging with the insurers to organise a loss adjuster.

It transpired that water had dripped onto an electrical control panel, fried the workings completely and shut down a vital production line which was potentially devastating for the business.  

Working closely with our client and loss adjuster, temporary repairs were arranged whilst a new £70,000 control panel was built which the insurers paid for upfront. The only way to keep pace with orders and ensure customers were not let down was to pay overtime to run another line whilst limping along with the temporary repairs. To make matters worse they needed to build buffer stock for when they shut down to install the new control panel. We agreed for the insurers to pay up front for the extra materials and overtime to achieve this, taking the pressure off our clients cash flow and allowing them to concentrate on their own customers and keep the business alive.